Know The Real Guest Experience, Beyond Reviews

Monitor guest sentiment across TripAdvisor, Google Reviews, Facebook, Instagram, TikTok and Reddit. Catch issues before they become negative reviews.

86%

of travelers won't book a hotel with negative reviews

£45K

average annual revenue loss from a 0.5 star rating drop

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Data-Driven Insights

The Real Cost of Negative Reviews

Poor reviews don't just hurt feelings - they directly impact your bottom line. See what's at stake.

86% Impact

86% of travelers won't book a hotel with negative reviews - according to TripAdvisor research. Your online reputation directly affects booking decisions.

£45K Revenue Loss

The average annual revenue loss from just a 0.5 star rating drop is £45,000 according to TrustYou research. Every star counts for your bottom line.

33% Increase

Hotels can see a 33% increase in bookings with effective reputation management strategies. Proactively managing your online presence delivers measurable ROI.

78% Decision Factor

78% of travelers say hotel reviews are extremely or very important in their booking decisions. Negative reviews directly impact your bottom line and booking rates.

91% Trust Reviews

91% of consumers trust online reviews as much as personal recommendations. Potential guests rely heavily on what others have to say about their experiences at your property.

85% Response Rate

85% of travelers report that a thoughtful response to a negative review improves their impression of the hotel. GetRevues.ai helps you identify and respond to key reviews effectively.

Proactive Protection

We Protect Your Reputation With Real Guest Sentiment

  • Don't get caught off guard by negative reviews. GetRevues.ai monitors guest sentiment across TripAdvisor, Google Reviews, Facebook, Instagram, TikTok, and Reddit to catch issues before they become negative reviews.

  • Our integrated Virtual Concierge then provides 24/7 AI-powered guest support to prevent issues from occurring in the first place.

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Guest Engagement with Superpowers

The 1st platform to merge social sentiment with AI-powered guest engagement.

GetRevues.ai uses in-house trained AI to analyse guest sentiment and identify issues before they become negative reviews. Our platform then provides 24/7 AI-powered guest support to prevent issues from occurring in the first place.

Get more done in less time

  • Don't waste time on manual guest engagement. We analyse guest feedback, provide responses and monintor your business 24/7 so you dont have to.

  • GetRevues.ai uses AI to analyze guest sentiment and identify issues before they become negative reviews. Our platform then provides 24/7 AI-powered guest support to prevent issues from occurring in the first place.

The Complete Solution

Actively improve guest experiences with our Virtual Concierge. We prevent issues and catch them before they become negative reviews.

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Review Intelligence

Monitor reviews across TripAdvisor, Google, Booking.com and many more with AI sentiment analysis and automated alerts.

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Social Sentiment Monitoring

Track mentions on Facebook Pages and Groups, Instagram Stories, TikTok videos, and Reddit discussions in real-time.

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Virtual Concierge

24/7 AI-powered guest support that prevents issues, generates positive reviews, and creates exceptional experiences.

Train your Virtual Concierge how you want

Our custom AI Agent is trained to understand your brand and provide personalised responses to your guests. You can enhance your Virtual Concierge to understand nuances in your business and deliver not only exceptional Customer Experiences, but reduce costs and allow your team to concentrate on other tasks.

Virtual Concierge

Founder Member Pricing

Join the waitlist to lock in Founder Pricing & save 20% before our prices go up after launch.

Billed monthly Billed yearly

Save 17% with yearly billing

Starter
£ 49  / mo

Perfect for small hotels and independent restaurants

Regular price: £59/mo

Join Waitlist

Quick setup

Founder 20% discount locked in for life.

  • 3 core review platforms

  • 25 AI review responses/month

  • Basic Virtual Concierge (100 interactions)

  • Facebook Groups monitoring

  • Email notifications

  • 2 team members

Pro
Most Popular
£ 99  / mo

Complete reputation intelligence + full Virtual Concierge

Regular price: £119/mo

Join Waitlist

Full-featured solution

Founder 20% discount locked in for life.

  • All review platforms + social monitoring

  • Unlimited AI review responses

  • Advanced Virtual Concierge (500 interactions)

  • TikTok + Instagram + Reddit monitoring

  • Real-time crisis alerts

  • 5 team members

Premium
£ 179  / mo

Advanced features for hotel chains and restaurant groups

Regular price: £219/mo

Join Waitlist

Enterprise-grade features

Founder 20% discount locked in for life.

  • Multi-location support + competitor tracking

  • Premium Virtual Concierge (1,500 interactions)

  • Voice integration + multi-language support

  • White-label options

  • API access + custom workflows

  • 15 team members

Enterprise

from £299 /mth

For large organisations with advanced needs and priority support.

Contact sales

Custom enterprise agreements

  • Everything in Advanced

  • Unlimited projects & storage

  • Dedicated account manager

  • Custom API integration

  • On-premise deployment option

  • 24/7 Priority Support

Frequently Asked Questions

Common questions about GetRevues.ai

1. How does GetRevues monitor guest sentiment?

GetRevues AI analyzes guest sentiment in real-time across multiple channels including social media, review sites, and direct feedback. Our AI detects patterns, identifies potential issues, and categorizes sentiment data to give you actionable insights before problems escalate.

2. Can AI really prevent negative reviews?

Yes! By identifying issues before guests share negative experiences online, our AI-driven system allows your team to intervene early. Our Virtual Concierge feature automatically engages with guests showing signs of dissatisfaction, resolving concerns before they become public negative reviews.

3. How is GetRevues different from review management tools?

Unlike traditional review management tools that focus on responding to reviews after they're published, GetRevues is proactive. We identify and resolve guest issues before they become negative reviews, protecting your reputation and increasing positive reviews.

Our platform combines AI sentiment monitoring with automated intervention to create a complete guest satisfaction loop.

4. What's the pricing model?

GetRevues offers simple, transparent pricing based on property size. Whether you're a boutique hotel or a major resort, we have flexible plans that scale with your business. All plans include our core AI monitoring and Virtual Concierge features.

We believe in value-based pricing where the return on investment is clear and immediate through protected reputation and increased positive reviews.

5. How quickly can GetRevues be implemented?

Our streamlined onboarding process typically takes 24-48 hours. The system requires minimal technical integration, with most setups completed remotely. Our team handles configuration, connection to your review channels, and staff training.

Many clients see their first prevented negative review within days of implementation.

6. When will GetRevues.ai launch?

GetRevues.ai is launching in Q3 2025. Join our waitlist today to secure early access pricing and be among the first to transform your guest experience management. We're currently accepting a limited number of beta testers and strategic partners for our pre-launch program.

Have additional questions? Contact our team